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Shipping Information

Shipping - Most in-stock items ship within 4-7 working days of ordering; however, some orders may take up to 10 days to process.

Delivery - All our order take 10 - 25 days to be delivered.

Please note that items ordered together may not be shipped out on the same day, and occasionally items may be temporarily out-of-stock or back ordered. You will be alerted in either instance and will be provided an approximate date of shipment. Rest assured, any shipping delays will be communicated to you. Should any other unforeseen delay occur, you would be notified within 15 working days of placing your order.

Shipping & Handling charges

Please note that shipping and handling charges are included in the price quoted of any product above 699/-. Shipping and handling charges include the following:

1.    Rate per kilograms / Volumetric weight
2.    Fuel charges
3.    Service tax
4.    Cash on delivery (If applicable)

Shipment to Out of Delivery Area (ODA) location is charged extra, these charges may vary between Rs. 1200-2500 per shipment as per different courier company.

TAX

We are required to collect GST on every product. The price we quote includes the GST.

 

All Zufolo products are guaranteed for its quality. We exchange our products only when their is a damage or breakage during delivery or if the product falls under guarantee agreement, If the product is opened and not liked by the customer , we will not exchange it or process a refund for the same.  please let us know so we can take care of the damaged product within 7 working Days.

1. Exchange - We do not exchange our products. WE DO NOT HAVE 'CHANGE OF HEART' RETURN/ EXCHANGE POLICY.

Furniture that is refused because it does not fit through an entryway will be customer’s responsibility as we encourage to study the sizes mentioned on the product page carefully and see if the furniture you order fits into your entryway and rooms

2. Damage - A damaged product can be returned within 5 days of its delivery. 

3. Custom Made Orders - Any Product which is custom made or is made to order - Custom orders begin production immediately upon order and are built to your specifications. They cannot be cancelled, changed, returned or refunded at any time. WE DO NOT HAVE 'CHANGE OF HEART' RETURN/ EXCHANGE POLICY.

4. COD Orders - If a customer refuses a COD order at the time of delivery, the next order has to be prepaid or else will not be shipped from our end. 

5. Any Discounted item is not subjected to exchange or refund. 

Send us an e-mail at contact@zufolodesigns.com or call us at +91-8800184862.