Shipping and Delivery Policies
Shipping Information
Shipping
Most Zufolo Designs Pvt Ltd pieces are made to order, allowing us to offer extensive customisation while supporting sustainable production practices.
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In-stock items are usually dispatched within 4–7 working days
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Made-to-order items may take up to 18 working days to process
Delivery
Delivery timelines depend on your location and the nature of the order. Once dispatched, delivery generally takes 10–25 days.
Important Note on Packaging & Installation
To ensure maximum protection during transit, all furniture is packed in strong wooden crates and corrugated with five-layer internal protective packaging. All non-furniture products are shipped in durable, high-quality corrugated boxes.
Customers are kindly requested to arrange a local carpenter to safely open the wooden crate at the time of delivery.
Partial Shipments & Delays
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Items ordered together may be shipped separately
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Occasionally, items may be temporarily out of stock or back-ordered
In such cases:
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You will be notified promptly
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An estimated dispatch date will be shared
In the event of any unforeseen delay, you will be informed within 15 working days of placing your order.
Shipping & Handling Charges
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Shipping & handling charges are included in the price of any product priced above ₹999
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These charges cover:
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Courier charges based on actual/volumetric weight
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Fuel surcharge
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Applicable service taxes
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Cash on Delivery charges (if applicable)
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Out of Delivery Area (ODA)
Shipments to Out of Delivery Area (ODA) locations may incur additional charges ranging between ₹1,200 – ₹2,500 per shipment, depending on the courier partner. Any such charges will be communicated before dispatch.
Tax Information
All prices displayed on zufolodesigns.com are inclusive of GST, as applicable under Government of India regulations. We are legally required to collect GST on all products.
Need Help?
For any shipping-related queries, order updates, or assistance, please contact our customer support team through the Contact Us page or your registered communication channel.