Delivery Policies

Shipping Information

Most in-stock items ship within 2 days of ordering; however, some orders may take up to 1 week to process.
Please note that items ordered together may not be shipped out on the same day, and occasionally items may be temporarily out-of-stock or backordered. You will be alerted in either instance and will be provided an approximate date of shipment. Rest assured, any shipping delays will be communicated to you at the time of your order. Should any other unforeseen delay occur, you would be notified within 10 days of placing your order.

Shipping & Handling charges

Please note that shipping and handling charges are not included in the price quoted of any product. Shipping and handling charges include the following:

1.    Rate per kilograms
2.    Fuel charges
3.    Service tax
4.    Cash on delivery (If applicable)

Octroi charges will be extra, other state entry tax and fees, address amendment charges Rs. 50 per shipment.
Shipment to Out of Delivery Area (ODA) location is charged extra, these charges may vary between Rs. 1200-1500 per shipment as per different courier company.

Returns & Exchanges

All Zufolo products are guaranteed for its quality. We exchange our products only when their is a damage or breakage during delivery , please let us know so we can take care of the damaged product.

We do not exchange our products. 

A damaged product can be returned within 5 days of its delivery. 

Any Product which is custom made and has been in production for a costumer, if the costumer wishes to cancel the order in between a 10% will be ducted out of the total amount. 

Send us an e-mail at contact@zufolodesigns.com or call us at +91-8800184862.


Price Adjustment

We offer one time price adjustment.

TAX

We are required to collect 12.5% tax on every product. The price we quote includes the VAT.