Refund Policy

At Zufolo Designs Pvt. Ltd , we take pride in the exceptional quality of our handcrafted furniture. Our attention to detail in design, material and construction is unyielding. And so is our commitment to customer satisfaction.

Important Policy Notice:
Zufolo Designs Pvt. Ltd. does not offer cash refunds or any other form of monetary reimbursement under any circumstances.

Replacements will only be provided if the product is received in a damaged condition, subject to the following conditions:

  1. A clear and uninterrupted unboxing video must be submitted as proof, and

  2. The issue must be reported to us within 24 hours of delivery.


CUSTOM ORDERS
Most of our furniture is customized as per your specifications. Custom orders begin production immediately upon order and are built to your specifications. They cannot be cancelled, changed, returned or refunded at any time. WE DO NOT HAVE 'CHANGE OF HEART' RETURN/ EXCHANGE POLICY.


MONOGRAMMED/ PERSONALIZED ITEMS
These items are considered custom order items and are non-cancelable, non-returnable and non-refundable.


FINAL CLEARANCE/ SALE
Final sale and clearance items are considered final sale and are non-returnable and non-refundable.